Scaling onboarding and reviews for a fast-growing UK specialist bank
DF Capital needed a more automated and scalable way to onboard clients, launch new product lines and manage ongoing client reviews. This case study shows how Atfinity delivered an integrated, high-volume onboarding and due-diligence solution that supports the bank’s growth and strengthens its operational foundations.
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High-volume digital onboarding.
Deep integrations across core systems and risk engines.
Unified platform for onboarding and client reviews.
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Growing volumes and new products with limited capacity
DF Capital was expanding quickly, introducing new lending and deposit products while onboarding more customers than ever before.
Their existing tools could not support onboarding at higher scale.
Processes were manual, reliant on email and spreadsheets and difficult to maintain across different products and risk levels.
The bank also needed to integrate identity verification, background checks and fraud detection engines - none of which were connected in a unified workflow.
With multiple core systems in place, including a core banking platform and a loan management system, DF Capital required a purpose-built solution that could orchestrate data, automate due diligence and support both onboarding and future client reviews.
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A fully integrated and automated onboarding journey
DF Capital selected Atfinity after an extensive market evaluation, choosing it for configurability, scalability and compliance fit.
Key elements included:
- A guided onboarding journey covering KYC/KYB, identity verification, background screening and structured approvals.
- Integration into three central systems: the core banking system, the loan management system and Salesforce.
- Automated orchestration of ID&V, background checks and fraud detection engines.
- Dynamic workflows that adapt to client type, product line and risk level.
- A unified approach enabling the same platform to support client reviews and updates.
This modern workflow foundation provided DF Capital with the scale needed to support growth without increasing operational load.
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Scalable, efficient and automated onboarding
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Improved efficiency
End-to-end automation reduces manual work and accelerates onboarding across all product lines.
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Reduced operational effort
Lean teams can handle higher volumes without adding headcount.
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Stronger risk and compliance controls
Integrated checks ensure consistent policy application and complete auditability.
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Future-proof scalability
The same automated workflows now power both onboarding and client reviews, supporting DF Capital’s long-term growth strategy.
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About DF Capital
DF Capital is a UK specialist bank providing inventory finance and commercial lending solutions to manufacturers and SME customers. Rapid expansion and product diversification created the need for a scalable, automated onboarding and review process that could integrate seamlessly into the bank’s core systems and risk engines.
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